Begin the Process

Please note, our administrative desk hours are as follows:

Monday – Thursday 10:00 a.m. to 4:00 p.m.

Friday 12:00 noon to 3:00 p.m.

Given that CCG is a brand-new organization and therefore EVERY client must be processed as a new client with new information, we have implemented the following steps to help streamline the intake process.

Steps to get an appointment:

1. Request an appointment using the Request for Intake button below.
2. One of our Administrative Staff will contact you.
3. Once you have spoken to our staff about filling out the intake Information, click the Admin Intake Information Form button, below the Request for Intake button. You will need the following handy in order to complete this form in one sitting: Insurance information (if using), including the subscriber/member’s address and date of birth; Primary Care Physician (if you have one).

If you have any difficulty accessing the forms below, use a different browser.

First, request an intake appointment …

After speaking to our staff, click here …

Once you have filled out the Google Forms above, we will send you an email from TherapyPortal.com which will prompt you to create a Client Portal. Inside your portal account you will complete the following:

Patient Information Form—fill out and submit

Covid Policy—Read and e-sign (this is particularly important to know when you come into the office for an in-person visit as it outlines the very specific procedures to follow.)

Intake Information Form (the form you filled out previously above)—confirm information and e-sign

Insurance Card FRONT—upload a picture. (If you have more than one insurance, take a picture of all cards together in the order they should be processed–primary at the top, then secondary, then–if applicable–tertiary.)

Insurance Card BACK—upload a picture. (Take a picture of the back of all applicable cards together the same as was done for the fronts.)

PLEASE FINISH THIS PROCESS EITHER BEFORE YOU SCHEDULE YOUR INITIAL APPOINTMENT OR IMMEDIATELY FOLLOWING SCHEDULING THE APPOINTMENT. THAT WAY, IF YOU HAVE DIFFICULTY, WE CAN HELP YOU IN TIME SO THE APPOINTMENT WILL NOT HAVE TO BE RESCHEDULED!

The portal account will also have your current scheduled appointments available for you to view. You can access this information 24-hours a day at Client Portal for Christian Counseling Group, LLC | TherapyPortal.

Current Clients of CCG

If you are a current client and you do not yet have access to our client portal system, please contact our office staff at 410-995-5587 and ask them to send a portal invite to the appropriate email. You will then receive an email from TherapyPortal.com which will prompt you in how to set up an account.

Once you have done that, you will have 24-hour-a-day access to your current appointment schedule and access to a secure way to exchange important documents.

You can always find your portal account here …

But don’t forget to save your password.